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I had a very positive experience with the professional coaching sessions with Cezary Kujawski. They were incredibly helpful, conducted regularly, and available whenever I needed support. The guidance I received was practical and tailored to my needs.

The sessions included exercises such as role-playing for real-life scenarios, communication techniques for difficult conversations, and personalized goal-setting frameworks. For example, one exercise focused on breaking down complex tasks into manageable steps, which helped me stay organized and focused. Another involved mock interviews where I had to play both roles – interviewer and interviewee. This involved switching seats and ‘hats’ to better understand both perspectives. This unique approached helped me gain deeper insight into the dynamics of interviews, sharpened my confidence and responses under pressure.

These tailored exercises, along with practical tools and techniques, made a significant impact on my professional growth and overall confidence.

I highly recommend Cezary Kujawski for his exceptional coaching skills and his ability to drive innovation and improvement in his role as Training and Development Manager. While working with Cezary in my previous company, I witnessed firsthand how Cezary’s dedication to tailored training programs and continuous improvement impacted his organisation in a positive way.

His innovative approach and keen insights consistently led to impactful learning experiences. Cezary’s leadership in training initiatives was instrumental in achieving his organisation’s goals. He is a valuable asset to any team seeking growth and excellence.

Cezary was presented the difficult task of coming into our team of 80+ technical support specialists and helping them become more effective in their roles despite being new to the team and client.

Not only did Cezary quickly ramp up on a complex product and set of workflows, he also showed his experience and confidence as a trainer to identify priority areas, coordinate with leads and agents alike to understand challenges in those areas, and deliver improved materials and enhanced structure to our training offering. This included onboarding training, refresher training, coaching and day-to-day online agent resources.

Cezary has proven to be highly driven, independent, effective and efficient and I have no doubt he can bring similar values to any team.

Cezary came into the project an brought a lot of ideas. He improved considerably the knowledge of the agents with his way to make the training.

He is very good managing the needs of everyone and is very proactive.

I definitely recommend him!